Data We Gather

We collect and manage various types of personal information, including:

Using Your Information in Berwick

Your personal information is utilized for these purposes:

  • Service Provision in Berwick-upon-Tweed:
    • We handle your vehicle rental bookings and agreements with care, ensuring all details are accurately processed. Verification of your identity is conducted to confirm compliance with our rental criteria. We facilitate the collection and return of vehicles efficiently. Payments, deposits, and any associated charges are processed securely and transparently.
  • Customer Communication (Contractual Obligations and Legitimate Interests):
    • We provide booking confirmations, updates, and essential rental details. Our team addresses your questions and offers customer support. Notifications regarding service or policy changes will be sent as needed.
  • Marketing Consent and Legitimate Interest in Berwick-upon-Tweed:
    • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You may opt out at any time.
  • Service Enhancement for Customer Satisfaction:
    • Assessing website interactions to refine user experience and operational efficiency. Researching to improve our vehicle selection and service offerings.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws and regulations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

  • Local Service Partners: We work with third-party companies to provide our services, including payment processors and IT support. These partners are required to safeguard your data.

We do not sell your personal information to third parties.

Data Protection Measures

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our strategies encompass encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

We store your personal information only for as long as needed to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which data is kept may differ based on the type of information and the specific circumstances of its use.

Your Rights in Berwick

Your rights under UK data protection law in Berwick-upon-Tweed.

  • Access to Your Information: Obtain a copy of your personal information records.

Contact us to exercise your privacy rights.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content for our users. You have the ability to adjust your cookie preferences directly through your browser settings, allowing you to control your online experience while using our services.

8. Policy Revisions

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be made available on this page, along with the revised date. We recommend that you periodically check this policy to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out:

Berwick-upon-Tweed Car Hire Services
Dock Road, Berwick-upon-Tweed, TD15, Northumberland, United Kingdom
Contact Number:: 441915460117